USA Warehouse for US Customers- Free Shipping, Tax Free
- It takes 3-5 business day delivery time to Ship products from our USA warehouse to customers in the US.
- An item is usually shipped (via UPS/USPS) the same day or 24 hours after purchase.
- Once the item is shipped out, you will get a CI PDF from us for record.
- You will be updated with the shipping status via our email.
Return Policy for Damaged/Defective Items
- If you found your item was defective unfortunately, we are sorry for the unexpected shopping experience. Please kindly provide the proof of damage and proof of purchase (Picture or Video) to us.
- With the guarantee of accurate and prompt return process, please contact our Customer Support team via mail email@example.com or call at +86 166 8054 7173 within 7 days after delivery.
- Shine Decor will provide a free replacement (Free shipping) or a refund. And If the defective item needs to be shipped back, we will take charge of all the shipping fee (Please inform us the estimated shipping fee, we will pay it to your Paypal before shipping start).
- If the damage is found to be caused by shipping or improper packing, Shine Decor will do the new replacement arrangement with free shipping, while you needn't to ship back the original one.
Please send your return light to the address below:
Min Fang - Annie
4097 Temple City Blvd
CA 91731 United States
+1 909 990 7893
- Send tracking information to Shine Decor via mail firstname.lastname@example.org.
- After we received the return with inspection, we will issue a refund as a refund policy claimed.
For further information, we provide a detailed shipping & return policy page. Should there be any questions, you are encouraged to send us an email for assistance.