Shine Decor Delivery Policy Free Shipping

About Shine Decor USA Warehouse

Contact Shine Decor info@shine-decor.com

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THE FAQ

How can Shine Decor help you today?


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FREQUENTLY ASKED QUESTIONS




-Click Buy Now/Add to Cart and then pay via your bank card or PayPal.


-Orders can be cancelled within 30 minutes of placement. Please send an email requesting the cancellation immediately or call us during our business hours.


-After payment done, we will ship the items out via UPS/USPS and make CI PDF to your e-mail address for reference.Choose your prefered shipping method when place the order.


-Tracking numbers will be sent via email to the email address provided by the customer once packages have been shipped. We highly recommend checking all information inputted (Email, Name, Shipping and Billing Address) to avoid any further delays.


-Orders can be modified before we shipped the item out. Please call us or send an email and provide the new shipping address in advance. Please note that modifications are not guaranteed unless confirmed by us.


-With PayPal safeguard, you are in safe hands. Products with 1-2 year warranty.


– Damaged If package(s) are damaged upon arrival, immediately take pictures of the packaging and item and contact us along with the images. We can either issue a replacement (if available) or full refund once the package(s) has been returned back to our facility. – Defective -If package(s) are DOA, non-functional or stopped working, please contact us immediately for assistance. *Please note, a short video or images would help expedite the process as well.


-Check with the user manual in the product package you received, or you can just contact us for help.


-Just contact us via e-mail: info@shine-decor.com to tell us your needs and requirements.

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GET IN TOUCH

Call Us: +86 181 6372 3137
+86 158 7401 7472
Email: info@shine-decor.com
lucy@shine-decor.com
Address: Rm2106, Blk 5, No.1299 East Laodong Rd, Yuhua Distr., Changsha City, Hunan, China 410000